Data Privacy Policy

Privacy Statement

Welcome to Taskonic! This Privacy Statement outlines how we collect, use, and protect your personal information while providing our task management services. Your privacy is important to us, and we are committed to safeguarding your data.

Collection of Information

To deliver and enhance our task management services, we collect various types of information about you:

• Information You Provide to Us:

  • Account Information:

    When you create a Taskonic account, we collect details such as your name, email address, phone number, and job title. This information is necessary for account creation, communication, and customer support.

  • Task Details:

    Information related to the tasks you create, manage, or assign, including descriptions, deadlines, and attachments.

• Information We Collect Automatically:

  • Usage & Communication Data:

    We gather data on your interactions with Taskonic, including features used, tasks managed, and the time spent on various activities. This helps us improve the functionality and performance of our app. This also includes records of our communications with you, such as emails, support tickets, and chat logs.

  • Location Data & User Shift Tracking:

    We collect and use location information to monitor and manage staff movements to job sites. Specifically for user shifts, we continuously track location data to verify that staff members are present within a 2-kilometer radius of their assigned task location. This tracking ensures accurate task logging, time management, and efficient coordination of resources.

  • Trip Motion Tracking:

    We collect device motion and sensor data to identify the mode of transportation you are utilizing while on the job (e.g., whether you are traveling in a metro, in a car, or walking). This information is necessary to track travel dynamics, verify legitimate transit methods, and identify any staff policy violations.

  • Media Files:

    You may upload photos, videos, or other files in support of tasks. These files are used to provide context or evidence related to the tasks and are stored in connection with the specific task to which they are attached.

Use of Information

We use your personal information for the following purposes:

To Provide and Improve Our Services: We use your data to operate, maintain, and enhance Taskonic, including task management features, user support, and overall user experience.

To Communicate with You: We may use your contact information to send updates, notifications, and relevant information related to Taskonic. You can opt out of non-essential communications at any time.

To Monitor and Manage Staff Activities: Location and motion data are used to track staff movements to job sites, verify staff presence within the required 2-kilometer task radius during shifts, determine the mode of transportation (walking, car, metro) to detect policy violations, and ensure effective coordination of tasks.

To Ensure Security and Fraud Prevention: We use your information to detect and prevent fraudulent activities and to protect the integrity and security of our services.

Disclosure of Information

We may share your information in the following circumstances:

With Service Providers: We may share your data with trusted third-party service providers who assist us in operating Taskonic, including analytics providers and customer support services. These providers are contractually obligated to protect your information and use it solely for the purposes for which it was provided.

For Legal Reasons: We may disclose your information if required by law, or in response to legal processes, or to protect our rights, privacy, safety, or property.

Data Retention Policy

Taskonic retains personal and operational data only for as long as necessary to provide, maintain, and improve the Taskonic Task Management System and its related services.

The application may collect and process the following information:

• User name and account information
• Employee or staff identification details
• Assigned tasks and duty information
• Task completion records
• Location data during active tasks or trips
• Trip routes, distance, speed, and transportation activity
• Device and application-related information

Task, trip, and location records may be retained for operational, reporting, management, security, and legal purposes. Data is retained only for the period necessary for these purposes, or as required by applicable law or legitimate business requirements.

Account Deactivation and Deletion

You have the right to manage your account status and the personal data associated with it. Depending on your preference, you can choose to either deactivate or permanently delete your Taskonic account:

• Account Deactivation:

  • If you choose to deactivate your account, your profile and access to Taskonic will be temporarily suspended. Your data will remain securely stored in our database, allowing you to reactivate your account and restore your information at any time.

• Account Deletion (Permanent):

  • Account deletion is a permanent and irreversible action. When you request to delete your account, we will permanently erase your personal data, task history, location data, and uploaded media files from our active database.
  • Once the deletion process is complete, this information cannot be recovered. Please note that we may retain certain anonymized data or limited personal information only if strictly required to comply with legal obligations or resolve disputes.

Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. While we strive to safeguard your data, no system can be completely secure, and we cannot guarantee the absolute security of your information.